Trustindex verifies that the original source of the review is Google. Amazing customer service, the stainless steel wand on my barrel K3 premium SEBO cleaner had broken. I spoke to Kristine who said, "we could fix this together over the phone if you kept the 1cms screw" she then spent 15 patiently, and with much humour talking me through the process " Felt so good to have fixed it and saved $250, I realised halfway through the call that we had spoken at least 5yrs ago when I originally purchased the machine, she was as nice then as she is now Give the woman a pay rise!!Trustindex verifies that the original source of the review is Google. I had a problem with the ET - 1 motorised vacuum head. I didn’t check the manual and ordered a replacement unit. SEBO received my order but chose to email me to see if the problem could be fixed. It worked and saved me hundreds of dollars. Outstanding service for which I’m very grateful but also embarrassed on my poor problem solving. Well done SEBO!Trustindex verifies that the original source of the review is Google. I bought my Sebo Airbelt K3 Premium in 1998---and would never even look at another brand. Carole R. Moss-BennettTrustindex verifies that the original source of the review is Google. I brought a vacuum from this Blacktown SEBO business today, what an absolute Gem Kristine was from start to finish was the best service I've had in years, her patience & knowledge as she took me thru all the features on all the vacuums helped me easily make the right decision without any pressure. Once I made up my mind she then got a gentleman to get the vacuum from out the back & he carried it out & put it in my car for me, I left a happy customer with a smile on my face, huge well done from me :-)Trustindex verifies that the original source of the review is Google. Fantastic people. Demo was very informative and we had lots of laughs. Just the machine I have been looking for. Highly recommendTrustindex verifies that the original source of the review is Google. Had a very technical question and spoke to a representative today named Christine. She was extremely polite and very helpful, and went above and beyond to get back to me with an answer to my query, even speaking with the technical team in order to provide the best answer she could. Seriously fantastic service, thank you Christine, and thank you Sebo! 🙂Trustindex verifies that the original source of the review is Google. We recently bought a Sebo upright vac after some serious research & years of owning various other brands. So far so good - we’re impressed with the purchase process, communication & delivery service. It’s easy to use & quiet with great suction, making it a pleasure to use not a chore. We certainly recommend SeboTrustindex verifies that the original source of the review is Google. I purchased my Sebo X7 upright vacuum cleaner through Bing Lee. I noticed a crack in the bag casing, and sent an email off to Sebo Australia with photos and copy of the retail received. Early next morning Kristine from their Sydney customer service team called and and advised that they would send an engineer out after work today. And as soon as I arrived home, the lovely George arrived with my replacement part, apologised for any inconvenience, and had me smiling in no time. Whoever is managing this business, I want to tell you you have an amazing customer centric team. Until now, I have never experienced such good service!Trustindex verifies that the original source of the review is Google. Bought my SEBO X upright vacuum several years ago as it was suggested best for my plush carpets. Still going strong after all these years. Really effortless carpet cleaning as it pulls itself forward even on my thick carpet pile. My friends always ask if my carpets have recently been professional cleaned - I say nope my SEBO makes my carpets this good every time!Trustindex verifies that the original source of the review is Google. Very helpful staff. Well done this is a company that deserves support and praise. Pity there are not more like it in Australia .
Artboard5
Artboard2
Artboard4
Artboard3
Artboard1